Frequently asked questions
Everything to know before you play.
FAQ
Your questions.
Another question? Message us, we answer on WhatsApp.
How do I book a PS5?
Pick your offer, your date and your delivery details, then confirm. You can also send your booking directly on WhatsApp. PLAYZA contacts you to confirm.
Where do you deliver in Casablanca?
PLAYZA delivers in Casablanca. Enter your neighbourhood when booking: we confirm delivery before validating.
How much is delivery?
Delivery fees depend on your area: Zone 1 35 DH · Zone 2 40 DH · Zone 3 50 DH.
How does payment work?
Nothing is paid on the website. The payment method is given to you when your booking is confirmed.
What is the minimum rental period?
The shortest rental is 24 hours. Available durations: 24 hours, Saturday or Sunday, 7 days, 1 month.
What does the rental include?
PLAYZA 24H (99 DH) : PS5, 1 controller, Games included. PLAYZA WEEKEND (149 DH) : PS5, 1 controller, Games included. PLAYZA WEEK (349 DH) : PS5, 1 controller, Games included. PLAYZA MONTH (1.099 DH) : PS5, 1 controller, Games included. DUO 24H (130 DH) : PS5, 2 controllers, Games included. WEEKEND DUO (200 DH) : PS5, 2 controllers, Games included.
How many controllers are included?
Depending on the offer: 1 controller or 2 controllers.
How does the deposit work?
A security deposit may be requested on delivery. Its amount is stated in the rental contract. It is returned when the equipment comes back and has been checked, minus any amount due for damage, loss or late return.
How do I change my booking?
A booking can be changed (date, offer, address) by contacting PLAYZA on WhatsApp, depending on equipment availability. The change applies once PLAYZA confirms it.
How do I cancel my booking?
Any cancellation must be sent to PLAYZA on WhatsApp at least 24 hours before the planned delivery time.
How do I contact PLAYZA?
The fastest is WhatsApp, from any “Talk to PLAYZA” button. By phone: 06 03 03 35 44.
Ready to play?
Book your PS5 in a few steps. Delivery in Casablanca.